Job highlights

- Undergraduate/Graduate with SVAR 48+ and proficiency in English &
- Hindi

- Handle inbound/outbound calls, maintain punctuality, follow shift schedules, and stay updated with process knowledge

Job Title: Associate Customer Support Voice Location: Hyderabad Salary: Confidential Language Proficiency:

- Mandatory: English &
- Hindi (90% volume)

- Preferred: Vernacular languages (Kannada, Tamil,Malayalam) (10% volume)

- SVAR 48 and Above

Qualifications &

- Applicant Specifications:

- Undergraduate/Graduate in any discipline

- Excellent Communication Skills:

- Well-articulated sentences

- Strong comprehension, expression, tone & pronunciation

- Speech clarity, perfect diction, and fluency

- Verbal: English &
- Hindi (primary)

Key Responsibilities:





- Handle inbound and outbound calls professionally with robust communication skills

- Adhere to login and production hours:

- Total: 10:00 hrs

- Production: 9:00 hrs

- Maintain punctuality and follow break schedules

- Shift Timings:

- Male employees: 24/7 rotational shifts

- Female employees: Rotational day shifts

- Stay updated with process knowledge and daily updates

Skills Required

- Strong verbal and written communication

- Customer-centric approach with problem-solving ability

Employment Type: Permanent.

- Working days after training: 5 days with 2 days rotational weekly off.

- Mode of work: DivyaSree Omega Building,Block C, First Floor, Tech Mahindra LTD.

📌 Walk-in || Customer Support Associate (Hyderabad)
🏢 Tech Mahindra
📍 Hyderabad