Job highlights

- Graduate with experience in branch operations or insurance administration preferred
- Manage day-to-day branch operations, verify documents, ensure compliance, support customers, and coordinate internal teams

Company: Kotak Mahindra Life Insurance Company Limited Job Title: Branch Operations Executive

Job Summary:

The Branch Operations Executive is responsible for managing day-to-day branch operations, ensuring smooth business processes, maintaining customer service standards, and supporting sales and administrative activities. The role involves coordinating with internal teams, handling documentation, and ensuring compliance with company policies.

Key Responsibilities

- Handle day-to-day branch operational activities.
- Verify and process insurance proposal forms and customer documents.
- Support customers by resolving queries related to policies and services.
- Ensure compliance with IRDAI regulations and company guidelines.
- Manage branch cash, receipts,



and other operational records as per company policies.
- Coordinate with internal stakeholders to ensure seamless branch functioning.
- Maintain accurate operational records and documentation.

Required Skills

- Valuable communication and interpersonal skills.
- Basic knowledge of MS Office (Excel, Word, Outlook).
- Strong organizational and time-management skills.
- Problem-solving and customer service orientation.
- Attention to detail and ability to maintain accuracy in documentation.

Eligibility Criteria

- Graduate in any discipline.
- Experience in branch operations, administration, customer service, or insurance operations preferred.
- Freshers with good communication and administrative skills may also be considered.

Location Kotak Life insurance,2nd floor, Urumbil Towers, Kanjikuzhy, Kottayam, Kerala - 686004

Contact person : Abdullah

Mob no : (phone hidden)

📌 Walk-in || Branch Operations Executive (Kottayam)
🏢 Kotak life insurance company
📍 Kottayam