- 1+ year experience in international voice process with cold calling expertise
- Handle international client calls, resolve inquiries, meet performance targets, and maintain records
We are hiring a skilled Voice Process Executive with hands-on experience in international voice process, cold calling, and handling international clients. The ideal candidate should have 1+ year of experience in the field. This position is based in Bangalore.
Roles and Responsibility
- Handle international client calls and provide excellent customer service.
- Respond to customer inquiries and resolve issues professionally.
- Work in a rapid-paced environment and meet performance targets.
- Collaborate with team members to achieve common goals.
- Maintain accurate records of customer interactions and transactions.
- Continuously improve knowledge and skills to stay current with industry trends.
Job Requirements
- Minimum 1 year of experience in international voice process or related field.
- Strong communication and interpersonal skills.
- Ability to work in a team environment and adapt to changes.
- Basic computer skills and familiarity with CRM software.
- Willingness to learn and take on new challenges.
- Australian shift timings: 6:30 AM or 7 AM, general morning shift.
📌 voice process Professional (Delhi)
🏢 Delight HR
📍 Delhi
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