Role: Operations Customer Expert

Roles and Responsibilities

- Provide exceptional customer service through chat support, ensuring timely resolution of customer queries and concerns.

- Utilize strong communication skills to effectively interact with customers, understanding their needs and providing personalized solutions.

- Work closely with internal teams to resolve complex issues and escalate when necessary.

- Maintain accurate records of all interactions with customers using CRM software.

- Stay up-to-date on product knowledge and company information to provide informed assistance.

Desired Candidate Profile

- 0-2 years of experience in any field.

- Any Undergraduates or Graduates can apply open for all.

- Excellent command over the English language, both written and spoken.

- Proficiency in typing speed (at least 40 wpm) with high accuracy.

- Comfortable with work from office in office role.

Application Instructions – Teleperformance, Mohali

- Interested candidates are requested to share their updated resume at [email protected] or (phone hidden) for virtual interview with the subject line: Application for Customer Support – Mohali

📌 Virtual Interviews-Customer Support Specialist (Sahibzada Ajit Singh Nagar)
🏢 TP
📍 Sahibzada Ajit Singh Nagar