Role & responsibilities

Make inbound and outbound calls to US clients regarding tax-related requirements.

Follow up with clients for pending tax documents and information.

Contact clients regarding outstanding or pending payments.

Explain payment requirements and assist clients with the payment process.

Maintain accurate records of client conversations, follow-ups, and payment status.

Coordinate with the US Tax Preparation Team regarding client requirements.

Follow up regularly on pending documents, payments, and client responses.

Handle client queries professionally and escalate issues when required.

Maintain confidentiality of client and financial information.

Achieve assigned daily/weekly calling and follow-up targets.

Preferred candidate profile

Candidate should have experience in USA Taxation

Should experience in Sales

Perks and perks

📌 USA Taxation (International Voice Process) (Hyderabad)
🏢 ITS Indeed Tax Solutions
📍 Hyderabad