US Caller – Medical Billing & RCM Business Development

Location: Salt Lake Sector V, Kolkata

Position: US Caller – Medical Billing & RCM Business Development

Department: Sales & Business Development

Employment Type: Full time

Work Mode: Work from Office

Shift: US Business Hours (EST)

Experience: 1–3 Years Preferred

Job Overview

vArida-Tech Inc. is looking for a confident, result-oriented US Caller to connect with healthcare providers, medical practices, clinics, hospitals, and other healthcare organizations across the United States.

The primary responsibility will be to make outbound calls to US medical billing decision-makers, introduce our Medical Billing and Revenue Cycle Management (RCM) services, and identify opportunities where healthcare providers can outsource a portion of their existing medical billing workload to our team.

The ideal candidate should have excellent English communication skills, strong sales and persuasion abilities, and the confidence to communicate professionally with US-based healthcare professionals.

Key Responsibilities

- Make outbound calls to US-based medical practices, clinics, healthcare providers, and medical billing companies.
- Identify and connect with decision-makers, including Practice Managers, Office Managers, Practice Owners, Physicians, RCM Directors, and Billing Managers.
- Introduce vArida-Tech Inc. and explain our medical billing and RCM outsourcing services.
- Approach potential clients with the proposal of outsourcing a portion of their existing workload, such as:
- Insurance AR Follow-Up
- Denial Management and Appeals
- Charge Entry and Claims Submission
- Payment Posting
- Medical Coding and Auditing
- Eligibility and Benefits Verification
- Prior Authorization
- Patient Billing and Support
- End-to-End Revenue Cycle Management





- Understand the prospect's current billing challenges, staffing shortages, backlogs, and operational requirements.
- Generate qualified leads and schedule appointments or discovery calls for the Business Development team.
- Follow up with interested prospects through phone calls and emails.
- Maintain accurate call records, lead information, follow-up schedules, and sales pipeline updates in the CRM.
- Achieve daily, weekly, and monthly calling and lead-generation targets.

Candidate Requirements

- Excellent spoken English communication skills with a neutral or American-accent-friendly speaking style.
- Previous experience in US outbound calling, B2B telemarketing, lead generation, or international sales.
- Experience communicating with US healthcare providers or medical billing companies will be an advantage.
- Basic understanding of Medical Billing, Healthcare RCM, or healthcare outsourcing is preferred.
- Strong negotiation, objection-handling, and convincing skills.
- Ability to confidently speak with business owners and senior-level decision-makers.
- Comfortable making a high volume of outbound calls.
- Self-motivated, target-oriented, and capable of working independently.

Key Performance Indicators (KPIs)

- Daily outbound calls: 80–120.
- Qualified leads generated: 3–5 per day.
- Decision-maker conversations and follow-ups.
- Meetings or discovery calls scheduled.
- Interested prospects converted into sales opportunities.
- Consistent CRM updates and follow-up management.

Targets may be adjusted based on lead quality and campaign requirements.

What We Offer

- Competitive salary with performance-based incentives.
- Opportunity to work with US-based healthcare clients.
- Training on Medical Billing and RCM services.
- Sales scripts, prospect lists, and business development support.
- Career growth opportunities in International Sales and Business Development.

📌 US Caller – Medical Billing & RCM Business Development (Bidhannagar)
🏢 vArida-Tech
📍 Bidhannagar