Urgent Hiring | International Process (Gurugram)

Urgent Hiring | International Process (Gurugram)

13 Nov
|
Expert Staffing Solutions New Delhi
|
Gurugram

13 Nov

Expert Staffing Solutions New Delhi

Gurugram

We are looking for enthusiastic and customer-focused Customer Service Executives to join our international voice process in Gurugram. Candidates with excellent communication skills and prior international voice process experience are encouraged to apply.

Eligibility Criteria

- Graduates and Undergraduates can apply.

- Minimum 1 year of experience in International Voice Process is mandatory.

- Excellent verbal communication and interpersonal skills.

- Solid customer service and problem-solving abilities.

- Ability to handle international customers professionally.

- Comfortable working in rotational shifts.

Roles & Responsibilities

- Handle inbound and outbound calls from international customers.

- Address customer queries, complaints, and service requests.

- Provide accurate information and effective resolutions.





- Ensure high customer satisfaction through quality service.

- Understand customer requirements and offer appropriate solutions.

- Follow process guidelines, company policies, and quality standards.

- Maintain accurate customer interaction records in the CRM system.

- Achieve daily performance targets related to productivity, quality, and customer satisfaction.

Salary & Benefits

- Attractive Salary Package.

- 5 Days Working.

- 2 Rotational Week Offs.

- Both-Side Cab Facilities.

- Rotational Shifts.

Interested candidates can share their updated resumes or contact for further details.

Contact Person: Narottam

Contact Number: (phone hidden)

📌 Urgent Hiring | International Process (Gurugram)
🏢 Expert Staffing Solutions New Delhi
📍 Gurugram

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