13 Nov
|
Expert Staffing Solutions New Delhi
|
Gurugram
13 Nov
Expert Staffing Solutions New Delhi
Gurugram
We are looking for enthusiastic and customer-focused Customer Service Executives to join our international voice process in Gurugram. Candidates with excellent communication skills and prior international voice process experience are encouraged to apply.
Eligibility Criteria
- Graduates and Undergraduates can apply.
- Minimum 1 year of experience in International Voice Process is mandatory.
- Excellent verbal communication and interpersonal skills.
- Solid customer service and problem-solving abilities.
- Ability to handle international customers professionally.
- Comfortable working in rotational shifts.
Roles & Responsibilities
- Handle inbound and outbound calls from international customers.
- Address customer queries, complaints, and service requests.
- Provide accurate information and effective resolutions.
- Ensure high customer satisfaction through quality service.
- Understand customer requirements and offer appropriate solutions.
- Follow process guidelines, company policies, and quality standards.
- Maintain accurate customer interaction records in the CRM system.
- Achieve daily performance targets related to productivity, quality, and customer satisfaction.
Salary & Benefits
- Attractive Salary Package.
- 5 Days Working.
- 2 Rotational Week Offs.
- Both-Side Cab Facilities.
- Rotational Shifts.
Interested candidates can share their updated resumes or contact for further details.
Contact Person: Narottam
Contact Number: (phone hidden)
📌 Urgent Hiring | International Process (Gurugram)
🏢 Expert Staffing Solutions New Delhi
📍 Gurugram