Company Description Atain is an enterprise orchestration partner that aligns people, processes, and platforms with AI to redefine work and deliver assured outcomes. Enabled by its SMART Framework, TechBud platform, and GenAI foundation built on zero-pilot architecture and ISO 42001 standards, Atain focuses on driving superior performance and reliability. The company's Unified Hub continuously senses, predicts, and re-orchestrates work to optimize delivery across teams and technologies.

Centers of skill and scale combine deep domain expertise with AI, creating a dynamic workplace for professionals to grow and contribute. Formerly known as IGT Solutions, Atain continues to evolve as a technology-led, outcome-focused organization.

Role Description This is a full-time, on-site Travel Consultant role based in the Pune Division.

The Travel

Consultant will support customers with end-to-end travel planning, including understanding requirements, recommending itineraries, and providing informed guidance on destinations, routes, and travel options. The role involves managing bookings and reservations for flights, hotels, ground transportation, and other travel services, while ensuring accuracy and adherence to policies.

The Travel

Consultant will handle modifications, cancellations, and special requests, resolve issues, and provide timely, courteous customer service across channels.



Collaboration with internal teams and travel partners, maintaining up-to-date knowledge of travel regulations and trends, and documenting all interactions in relevant systems are key parts of the daily work.

Qualifications

- Candidates should possess skills in Travel Consulting and Travel Arrangements to effectively advise customers and design end-to-end itineraries.
- Candidates should possess skills in Travel Management to oversee bookings, changes, and compliance with travel policies and procedures.
- Candidates should possess skills in Reservations to accurately create, update, and manage flight, hotel, and transportation bookings.
- Candidates should possess strong Customer Service skills to handle inquiries, resolve issues, and maintain a professional, service-oriented approach.
- Strong communication skills, both verbal and written, with the ability to interact clearly and respectfully with diverse customers and colleagues.
- Attention to detail, time management, and problem-solving abilities to manage multiple itineraries and urgent requests efficiently.
- Comfort with travel booking tools and standard office software; experience with GDS or similar systems is an advantage.
- Prior experience in travel consulting or a related customer-facing travel role is preferred; relevant diploma or degree in travel, hospitality, or business is beneficial.

📌 Travel Consultant (Gurugram)
🏢 Atain
📍 Gurugram