- Experience in telesales with knowledge of CRM and research services
- Call PhD students and researchers, explain services, maintain records, follow up leads, coordinate onboarding, and achieve sales targets
- Call PhD students and researchers to explain our services.
- Understand their research needs and share suitable service options.
- Maintain records of calls, responses, and follow-up status.
- Follow up regularly to convert leads into clients.
- Work with the sales and technical team to ensure smooth onboarding.
- Achieve daily and monthly call and conversion targets.
- Keep CRM and reports updated with accurate lead information.