KEY RESPONSIBILITIES • Make outbound calls to prospective and existing customers to explain diagnostic services and health-checkup packages.
- Understand customer requirements and recommend suitable tests or packages based on their needs.
- Convert interested leads into confirmed bookings through effective communication and timely follow-ups.
- Address customer questions and objections professionally while ensuring a positive customer experience.
- Achieve daily, weekly and monthly sales targets and maintain accurate call and lead updates in the CRM.
ELIGIBILITY & REQUIRED SKILLS • Minimum 6 months of experience in telesales, telecalling or inside sales. • 12th pass or graduate; good Hindi communication and basic English skills. • Confident, persuasive and comfortable working in a target-driven setting. • Strong listening, customer-handling, follow-up and objection-handling skills. • Healthcare, diagnostics or BPO sales experience will be an added advantage.