We are looking for an enthusiastic and confident Telemarketing Executive to generate leads, contact potential customers, explain our solar energy solutions, and schedule appointments for the sales team. The candidate should have good communication skills and the ability to convert enquiries into potential business opportunities.
Roles & Responsibilities
- Make outbound calls to potential customers and generate leads for solar panel installations.
- Handle incoming customer enquiries and provide basic information about solar energy solutions.
- Explain the benefits of solar power, including electricity bill savings, government subsidies, and long-term cost benefits.
- Follow up with interested customers and convert enquiries into sales opportunities.
- Schedule customer appointments and site visits for the sales and technical teams.
- Maintain and update customer databases, call records, and lead information.
- Coordinate with the sales and marketing teams to ensure effective lead management.
- Send quotations, brochures, and company details to prospective customers through official communication channels.
- Achieve daily, weekly, and monthly calling and lead-generation targets.
- Maintain skilled communication and build good relationships with customers.
- Collect customer feedback and report important customer requirements to the management.
- Prepare daily calling reports and submit them to the reporting manager.
Required Skills & Qualifications
- Good verbal communication skills in Malayalam and English.
- Basic knowledge of computers and MS Office.
- Good convincing and negotiation skills.
- Ability to handle customer objections professionally.
- Positive attitude and willingness to achieve targets.
- Previous experience in telemarketing, telesales, or customer support will be an added advantage.
- Freshers with good communication skills can also apply.
Key Performance Indicators (KPIs)
- Number of calls made per day.
- Number of qualified leads generated.
- Number of customer appointments scheduled.
- Lead conversion rate.
- Customer follow-up effectiveness.
- Achievement of monthly targets.
Job Details
- Position: Telemarketing Executive
- Industry: Solar Energy / Renewable Energy
- Department: Sales & Marketing
- Job Type: Full-Time
- Experience: Freshers / Experienced
- Salary: As per company standards
- Work Location: Marathakkara, Thrissur
Interested candidates can apply with their updated resume. Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits
- Cell phone reimbursement
- Internet reimbursement