- . To directly connect with field sales and the collection team as and when required
- Experience
To connect existing customers from the expired pool and those about to expire to inform them about refinancing or closure using a predefined script.
- To answer customer inquiries about products or the company related to refinancing and closure.
- To enquire about customer requirements for refinancing effectively.
- To enter customer information accurately into the database.
- To process data and transactions efficiently using defined tools.
- To directly connect with field sales and the collection team as and when required.
- To maintain records of calls, sales notes, remark, or other useful information.
- To achieve sales targets and ensure closure of expired cases as per assigned hub or data.
Desired Skills and Experience
Experience
- 0 to 2 years
- Any Graduate
- Positive Communication & interpersonal skills
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