Job Summary

We are looking for an enthusiastic, confident and result-oriented Telecalling Executive to support our sales and marketing activities.

The candidate will be responsible for making outbound calls, handling incoming enquiries, generating potential leads, following up with customers and coordinating with the sales team to convert enquiries into business opportunities.

The ideal candidate should have excellent communication skills, a pleasant telephone manner and the ability to maintain consistent follow-ups with prospective customers.

Key Responsibilities

- Make outbound calls to prospective customers, architects, interior designers, builders, contractors and corporate clients.
- Handle incoming enquiries received through telephone, website, social media, WhatsApp and other marketing channels.
- Introduce Zebra Lines and its product range to potential customers.
- Generate new business leads and identify potential sales opportunities.
- Follow up regularly with existing enquiries, prospective customers and inactive leads.
- Understand customer requirements and direct qualified leads to the relevant sales executives.
- Schedule customer appointments, showroom visits and meetings for the sales team.
- Maintain accurate records of calls, enquiries, customer details and follow-up status in Excel/CRM.
- Send product information, company profiles, catalogues and other marketing materials through WhatsApp or email.
- Coordinate with the sales team to ensure timely follow-up and closure of enquiries.
- Prepare daily call reports and periodic lead-generation reports.




- Support the sales and marketing team in promotional campaigns and other customer engagement activities.

Skills & Qualifications

- Minimum qualification: Plus Two / Graduation.
- Prior experience in telecalling, telemarketing, customer support or sales coordination is preferred.
- Freshers with excellent communication skills and a willingness to learn may also apply.
- Good communication skills in Malayalam and English.
- Basic Hindi communication is an added advantage.
- Basic computer knowledge, especially MS Excel, Word and email.
- Familiarity with WhatsApp Business and CRM software is an advantage.
- Good telephone etiquette and convincing skills.
- Ability to handle customer objections and maintain professional relationships.
- Strong follow-up, time management and organisational skills.

Preferred Candidate Profile

- Confident, energetic and self-motivated.
- Positive attitude with a customer-focused approach.
- Comfortable making a high volume of outbound calls.
- Target-oriented and capable of working independently.
- Disciplined in maintaining call records and follow-up schedules.
- Willingness to learn about interior furnishing and flooring products.

What We Offer

- Prospect to work with an established interior solutions company.
- Exposure to diverse products, brands and customer segments.
- Professional learning and career development opportunities.
- Supportive working environment.
- Salary as per industry standards and candidate experience.

Pay: ₹8,700.00 - ₹18,000.00 per month

Work Location: In person

📌 Tele Caller Executive (Kannammoola)
🏢 Zebra Line Interior Solutions
📍 Kannammoola