Job Title: Telecaller / Customer Support Executive Company Name: Josh Cars Job Location: Patiala, Punjab Job Type: Full-Time We are looking for a confident, friendly, and customer-oriented Telecaller to join our team. The candidate will be responsible for handling incoming and outgoing calls, taking customer orders for car washing services, explaining services and packages, and maintaining good customer relationships.
Roles and Responsibilities Handle incoming and outgoing customer calls professionally. Receive and confirm orders for doorstep car washing services. Explain available washing packages, pricing, and services to customers. Engage with customers and build positive relationships. Follow up with potential customers and generate new orders. Maintain customer details, booking records, and daily call reports. Coordinate with the service team to schedule customer bookings. Handle customer queries, feedback, and complaints politely.
Encourage repeat bookings and maintain customer satisfaction.
Requirements Good communication and convincing skills. Basic knowledge of computers and MS Excel. Ability to communicate in Punjabi, Hindi, and basic English. Friendly attitude and customer-handling skills. Previous telecalling or customer service experience is preferred, but freshers can also apply.
Skills Required Communication Skills Customer Relationship Management Order Booking & Call Handling Sales and Convincing Skills Follow-up and Coordination Basic Computer Knowledge Salary: 8200-12000 per month Working Hours: Full-Time How to Apply: Interested candidates can apply with their updated resume.
Contact- (phone hidden)
Pay: ₹8,700.00 - ₹12,000.00 per month
Benefits
- Versatile schedule
- Paid sick time
- Work from home