- Deep knowledge of Apple devices troubleshooting is a must.
- Proven experience as trainer for at least 3 years.
Job Title
Technical Trainer
Job Details
- Location: Karnataka, India
- Job Type: Full time
- Job Opening Name: Technical Trainer
Responsibilities
- Liaise with Location-in-charge Team leads to determine training needs and schedule training sessions
- Train New hires end to end and evaluate their abilities to handle the task independently
- Design effective training programs to meet icare and Apple goals
- Prepare training content and assessment question banks fortnightly
- Check process compliance deviations and identify areas of improvement to train.
- On-job training to front desk executives on selling accessories
- Training on current knowledge base articles, technical training, repairing, CRM
- Plan redundancy and train employees on cross functional skills
- Should be willing to deliver training remotely and classroom
Requirements
- Proven experience as trainer for at least 3 years
- Deep knowledge of Apple devices troubleshooting is a must
- Knowledge of terminal troubleshooting is a plus
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.