Role & responsibilities The Technical Support Engineer will support the Business Development Managers (BDMs) in driving business growth by maintaining regular engagement with customers, promoting company products and solutions, generating qualified sales leads, and providing technical support during the sales cycle. The role combines business development, customer relationship management, and technical application support to enhance market penetration and customer satisfaction.

Key Responsibilities

- Visit customers regularly across the assigned region as per the defined coverage plan.

- Build relationships with key customer personnel and promote company products and solutions.

- Generate leads and identify recent business opportunities.

- Create product awareness and gather market intelligence on customer requirements and competitor activities.

- Assist BDMs in reviewing RFQs,



technical specifications, tenders, and purchase orders.

- Support technical discussions, product presentations, and proposal development.

- Participate in product performance evaluations, troubleshooting, and failure analysis when required.

- Document customer interactions, opportunities, and technical feedback.

Preferred candidate profile

- Bachelor's Degree in Engineering (Mechanical, Mining, Metallurgical, Industrial, or related disciplines) with 3 -5 yrs Industrial experience in engineering, maintenance, technical services, sales support, or business development.

- Experience in Material Handling, Mining, Mineral Processing, Cement, Metals, or other heavy industries preferred.

📌 Technical Support Engineer - Sales & Business Development (Bhubaneswar)
🏢 Thejo Engineering
📍 Bhubaneswar