- Experience in technical support for software products . Strong troubleshooting and reproduction skills . Explicit written and verbal communication .
Job Summary
About the Role
Resolve technical customer issues and escalate complex bugs effectively.
Responsibilities
- Own key deliverables for the support team in Bangalore.
- Collaborate with cross-functional stakeholders to ship high-quality outcomes.
- Contribute to process improvements, documentation, and team best practices.
- Support hiring, mentoring, or customer-facing activities as needed for the role.
Requirements
- Experience in technical support for software products
- Strong troubleshooting and reproduction skills
- Clear written and verbal communication
- Familiarity with ticketing systems
Skills
- Technical Support
- Troubleshooting
- SaaS
- Tickets
- Customer Communication Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Technical Support Engineer (Bengaluru)
🏢 Innocode Ventures
📍 Bengaluru
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