Role Overview- We are looking for a dynamic and detail-oriented Technical Support Engineer with strong analytical and troubleshooting skills. The ideal Male candidate should have hands-on experience in networking and industrial communication systems, along with the ability to support customers effectively.

Key Skills-

1. TCP/IP, LAN/WAN Networking- Industrial Ethernet Switches, Media Converters, Fiber optics & Networking Accessories, etc. (Basic Knowledge)
2. Serial Communication (RS232/RS485/RS422)
3. Robust Communication & Troubleshooting Skills
4. Analytical & Problem-Solving Ability

Responsibilities-

- Troubleshoot and resolve customer issues via remote access
- Collaborate with Service Desk & Support teams
- Replicate issues in lab environment for analysis
- Deploy and test solutions as per requirements
- Maintain technical documentation and reports
- Analyse logs and provide effective resolutions

Requirements-

- Qualification: Diploma / B.E. / M.Sc. / B.Sc. (Electronics / Instrumentation)
- Strong verbal & written communication skills
- Ability to interact with global customers
- Problem-solving and analytical mind-set

📌 Technical Support Engineer (Pune)
🏢 BluBoxx Communication
📍 Pune