Job highlights

- Experience with team building and conflict resolution techniques. Disclaimer: This has been sourced from a public domain and may have been modified by . Naukri.com . to improve clarity for our users
- Proven experience as a Team Leader in Customer Services or Back Office operations

Roles and Responsibility
- Lead and manage a team of customer service representatives to achieve sales targets and provide excellent customer service.
- Develop and implement strategies to improve team performance, productivity, and customer satisfaction.
- Collaborate with cross-functional teams to drive business growth and expansion.
- Analyze market trends and competitor activity to identify opportunities for improvement.
- Coach and train team members to enhance their skills and knowledge.
- Monitor and control expenses to ensure cost-effectiveness and profitability.

Job Requirements




- Proven experience as a Team Leader in Customer Services or Back Office operations.
- Strong leadership and management skills with the ability to motivate and inspire teams.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Solid analytical and decision-making skills with attention to detail.
- Experience with team building and conflict resolution techniques. Disclaimer: This has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

📌 Team Leader (Gurugram)
🏢 home credit
📍 Gurugram