- JOB TITLE: Team Leader
- CAMPAIGN: Telecom
- LOCATION: Near Janakpuri East metro Station
- TIMINGS: Early morning shifts
- WORKING DAYS: Monday to Friday (Saturday Half Day)
- WEEK OFF: Sunday
- MARKETPLACE: Australia
- SALARY: Upto 60k gross monthly excluding uncapped incentives

Who We Are: Teleminds Infotech is a dynamic business process outsourcing company incorporated in 2012, with a strong presence in India and a dedicated center established in Delhi since 2018. Over the years, the organization has grown into a robust workforce of 600+ professionals, delivering excellence in lead generation and sales.

Partnering with leading Australian energy and telecom giants, Teleminds Infotech has built a reputation for driving customer acquisition and providing scalable solutions tailored to client needs.

Role Overview:

As a Team Leader, you will be responsible for managing and motivating a team of sales executives handling international telecom sales campaigns for the Australian market. The role involves driving sales performance, achieving targets, monitoring daily operations, coaching team members, and ensuring quality standards and process compliance.

Primary Responsibilities:

1. Lead, manage, and motivate a high-performing team of sales executives.
2. Drive daily sales targets and ensure consistent team performance.
3. Monitor calls, conversions, individual productivity, and data disposition metrics.
4. Provide regular coaching and constructive feedback on sales performance, compliance parameters, and quality updates.
5.



Monitor QA holds and rejected cases, identify underlying performance gaps, and implement corrective actions.
6. Ensure strict team adherence to CRM systems, dialer processes, and operational guidelines.
7. Handle escalations effectively and coordinate with QA and Operations teams to maintain quality standards and achieve business objectives.

Pre-Requisites:

1. Excellent verbal communication, leadership, and interpersonal skills.
2. Proven ability to manage, motivate, and lead a sales team.
3. Strong understanding of sales techniques, target achievement, and objection handling.
4. Ability to monitor performance and drive team productivity.
5. Good problem-solving, decision-making, and team management skills.
6. Prior 2 years of experience in managing a team in telecom sales preferably in the Australian or UK market.
7. Strong knowledge of process compliance, quality standards, and CRM tools.

Benefits:

1. Competitive salary
2. Uncapped Incentives
3. Free Meals and Cafe facilities
4. Free Transport One Way
5. Joining Bonus for candidates with relevant experience
6. PF / ESIC benefits

Interested candidates are requested to email resume at [email protected] with subject as "Telecom Team Lead - Application" or call or whatsapp resume to (phone hidden) to discuss further. Tel: 011- 40395556

K-08, 09, 10, 2nd Floor, New Mahavir Nagar, Tilak Nagar, Recent Delhi - 110058

Website: www.telemindsinfotech.com Email: [email protected]

📌 Team Leader - Australian OutboundC Telecom sales (Delhi)
🏢 Teleminds
📍 Delhi