Job highlights

- Qualifications: Graduate .
- Team Management - Should have excellent Leadership skills .
- Experience: 5 to 8 years of experience

Team Leaders has to ensure seamless servicing of customers Agents are made aware of the Scorecard targets & Portfolio Benchmark

Ensure that there is cross sell to the customer on asset products as offered by the Bank

Income to be generated at a customer level

Qualifications: Graduate

Experience: 5 to 8 years of experience

- Team Management - Should have excellent Leadership skills
- Coaching and Mentoring - Team Leader should be and excellent mentor to their team members
- Goal setting and achievement - Should be in charge of setting goals for others Should be a multitasker and should be accurate in tasks he/she handles





- Should be able to effectively collaborate with internal and external teams/stakeholders
- Should have the ability to manage challenging situations and go extra miles Must be a team player

- Ensure that cross sell targets on Third Party Products is met for the Unit Ensure Staff are trained on product knowledge and requisite certifications

- Review Daily Sales Report of the staff and provide guidance on ways to improve on the same Managing and monitoring performance of all the sales resources

- Periodic review of customer base ie Contractability, Eligibility, Product penetration & profitability Take appropriate action to activate every customer / improve the product penetration

📌 Team Lead - VRM (Chennai)
🏢 CSB Bank
📍 Chennai