Job highlights

- 2–4 years in Banking Collections/Recovery with mandatory DRA Certification
- Lead and manage collection team, monitor performance, handle escalations, maintain records and ensure compliance
- Salary as per industry standards based on experience and skills

HIRING ALERT TEAM LEADER | IOB PROCESS Company: Cyfuture India Pvt. Ltd.

Process: Indian Overseas Bank (IOB)

Position: Team Leader – Collection & Recovery

Eligibility Criteria

- Experience: 2–4 years in Banking Collections / Recovery / BPO
- Education: Graduation is mandatory
- Certification: DRA (Debt Recovery Agent) Certification is mandatory
- Required Skills: Team handling, leadership, communication, target management, and reporting.

Key Responsibilities
- Lead and manage the collection and recovery team to achieve daily and monthly targets.
- Monitor team performance, productivity, and recovery metrics.
- Guide team members on customer follow-ups and overdue payment recovery.




- Handle escalated customer cases and resolve collection-related issues.
- Maintain accurate collection records, MIS reports, and documentation.
- Ensure qualified customer communication and adherence to company policies and banking regulations.

Salary Salary will be as per industry standards and will depend on the candidate’s experience, skills, and interview performance.

Job Location

W4PG+MG5, Special Economic Zone, Admin Office Building, Grand Southern Trunk Road, Tambaram Sanatorium, Tambaram, Tamil Nadu – 600045.

Contact HR: Avanish – (phone hidden)

Interested candidates who meet the eligibility criteria can contact HR to apply.

Immediate joiners are preferred.

Please mention HR Avanish as your reference when applying.Role & responsibilities

📌 Team Lead (Chennai)
🏢 Cyfuture
📍 Chennai