Job highlights

- 5+ years in US Healthcare RCM with 2+ years team lead experience managing 30+ associates, expertise in AR operations and denial management
- Lead AR teams to meet SLAs, conduct quality reviews, handle escalations, mentor staff, and improve processes

5+ years of experience in US Healthcare Revenue Cycle Management (RCM) Minimum 1+ years of experience in a Team Lead role

Proven experience handling teams of 30+ associates

Strong expertise in AR operations, denial management, and team performance optimization

Key Responsibilities:

- Lead and manage AR teams, ensuring client SLAs and operational targets are achieved
- Conduct quality assurance reviews and monitor team performance
- Handle client escalations and drive process improvements
- Coach, mentor, and develop team members

• Analyze operational metrics and implement corrective actions

Requirements:

- Bachelors degree in Healthcare, Life Sciences, Business Administration, or a related field
- Robust understanding of AR processes, payer guidelines, and HIPAA compliance
- Proficiency in AR software, MS Excel, and reporting tools

• Excellent leadership, communication, and stakeholder management skills

📌 Team Lead - AR (Ernakulam)
🏢 Wave Online Infoway
📍 Ernakulam