- To coordinate the patient for surgery
- To make the patient understand the pre & post-operative care.
- Explain the surgery packages to the patients
- Facilitate the documentation process
- Start the process of Pre authorisation
- Schedule the surgery/ procedure
- Arrange the implant
- Ensure CRM compliance
- Manage end to end process of surgery and patient handholding
- Ensure an amazing patient experience
- Ensuring all the booked cases get done
- Make the patient & attendant to understand the package of procedures. Ensure a high conversion ratio and achievement of monthly targets.
- To prepare the pre-operative instruction & hand over to the patient
- Tracking Clinic opinions on daily basis
- Ensure appointment in Eye Tech
- Sending OPD and OT count to respective doctor and freeze timings with co-ordination of Operations manager.
- To do counselling of procedures/injection/surgeries
- Ensure conversion
- Full awareness of cash/cghs/echs/Tpa/ Haryana Govt/other PSU process
- Responsible for getting approvals/billing
- Responsible for retention of old patient through pipeline management and current patient through lining up appointment for Clinic Opinions and Eye Q Prime.
- To coordinate the patient for surgery
- To make the patient understand the pre & post-operative care.
- Explain the surgery packages to the patients
- Facilitate the documentation process
- Start the process of Pre authorisation
- Schedule the surgery/ procedure
- Arrange the implant
- Ensure CRM compliance
- Manage end to end process of surgery and patient handholding
- Ensure an amazing patient experience
- Ensuring all the booked cases get done
- Make the patient & attendant to understand the package of procedures. Ensure a high conversion ratio and achievement of monthly targets.
- To prepare the pre-operative instruction & hand over to the patient
- Tracking Clinic opinions on daily basis
- Ensure appointment in Eye Tech
- Sending OPD and OT count to respective doctor and freeze timings with co-ordination of Operations manager.
- To do counselling of procedures/injection/surgeries
- Ensure conversion
- Full awareness of cash/cghs/echs/Tpa/ Haryana Govt/other PSU process
- Responsible for getting approvals/billing
- Responsible for retention of old patient through pipeline management and new patient through lining up appointment for Clinic Opinions and Eye Q Prime.