Job highlights

- Experience : Proven experience as a Supply Chain Specialist or in a similar role,demonstrating comprehensive knowledge of Supply Chain processes. Robust understanding of logistics,inventory management and planning in functional and cross-functional setting . Competencies and Abilities: Must be decisive,driven and conscientious and interact well in a team environment.

Proactively use SSC processes and procedures to provide exceptional levels of customer service. Ensure the global SSC processes are followed locally

Work closely with global planning team to ensure stocking policy is aligned to their defined region or territory needs.

Identify and resolve internal and external customer problems proactively in a timely manner.

Work with the various Logistics Service Providers to ensure their rates and services match business needs.

Work with regional 3PL partners (warehouses and transportation providers) to ensure compliance with business requirements and performance expectations.

Support the cycle counting process for all inventory held in their region or territory.

Ensure inventory accuracy in the stocking locations across their defined region or territory.

Work diligently and follow all procedures including documentation filing to ensure trade compliance.

Ensure adherence to budget by reviewing its cost base at the required cadence

Ensure the Smiths Code of Corporate Responsibility and Business Ethics is upheld in all activities.

Technical Knowledge and Skills:

Knowledge

Diploma in a relevant field (or higher)

Ideally possessing a relevant professional qualification and/or suitable background experience in inventory logistics management / purchasing such as APICS.

Computer literacy,



competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs.

Knowledge of SAP and WMS system.

Language skills in English required.

- Local language skills required depending on nominated region / territory.

Experience : Proven experience as a Supply Chain Specialist or in a similar role, demonstrating comprehensive knowledge of Supply Chain processes.

Strong understanding of logistics, inventory management and planning in functional and cross-functional setting

Competencies and Abilities:

Must be decisive, driven and conscientious and interact well in a team environment.

Possess excellent organizational, communication and interpersonal skills with the ability to multitask and manage a wide range of activities.

Strong customer service skills and the ability to handle stressful situations when working under pressure and strict deadlines.

Self-motivated, reliable, and accountable individual.

The ability to make good judgments by thinking quickly and broadly.

Must be organized and systematic

Planning and Decision Making:

Able to prioritise tasks and take the initiative to meet customer expectation

Executing plans to deliver actions and longer-term objectives

Identifying and prioritising actions based on the customer and business needs

Ensuring all decisions are within the published Delegation of Authority

Impact and Scope:





Collaboration with 3PL warehouses and shipments across assigned country/territory

Co-ordination of escalations and priority parts orders across assigned country / territory

Key Internal and External Relationships:

Work closely with the Regional Service Team and be the first POC for escalations from the Regional Service Manager in assigned region/territory

Work closely with Regional Commercial Teams to better understand pipeline sales opportunities and proactively plan for an effective SSC support to the Aftermarket tail.

Key External Service Providers/Distributors

Work balance:

Customer and Stakeholders engagement: 20%

Daily process and service fulfillment activities: 70%

Technical activities (design, problem solving, data analysis etc.): 10%

Qualifications

- Diploma in a relevant field (or higher)
- 3-5 years of experience in supply chain management or a related role
- Proficiency in supply chain management software (e.g., SAP, Oracle SCM)
- Solid analytical skills with the ability to interpret complex data and generate actionable insights
- Experience with inventory management, demand forecasting, and process optimization
- Advanced Microsoft Excel skills and familiarity with other Microsoft Office applications
- Excellent problem-solving abilities and attention to detail
- Strong communication and interpersonal skills for collaborating with diverse teams
- Knowledge of global supply chain trends and best practices
- Understanding of logistics and transportation management principles
- Professional certifications such as APICS CSCP or CPSM are preferred
- Ability to work in a fast-paced environment and manage multiple priorities effectively

📌 Supply Chain Specialist (Gurugram)
🏢 John Crane Sealing Systems India
📍 Gurugram