ob Description – Retail Staff
Job Title: Retail Staff / Sales Associate
Department: Retail Operations
Location: Sangli
Reporting To: Store Manager / Department Manager
Job Purpose To provide excellent customer service, support store operations, achieve sales targets, and ensure a smooth and positive shopping experience for customers.
Key Responsibilities
- Welcome and assist customers in the store and understand their requirements.
- Provide information about products, features, pricing, offers, and promotions.
- Assist customers in selecting suitable products based on their needs.
- Achieve individual and store-level sales targets.
- Maintain proper product display, availability, and visual merchandising standards.
- Ensure products are properly stocked, arranged, and replenished on the sales floor.
- Handle customer queries, feedback, and basic complaints professionally.
- Support billing and other point-of-sale activities as required.
- Maintain cleanliness, hygiene, and overall appearance of the store.
- Follow company policies and standard operating procedures.
- Assist in stock counting,
inventory management, and stock transfers when required.
- Coordinate with the Store Manager and other team members for daily store activities.
- Ensure proper tagging, pricing, and placement of products.
- Support promotional activities, launches, and seasonal campaigns.
- Report damaged, missing, or low-stock products to the concerned supervisor.
- Maintain a professional appearance and follow the company's grooming standards.
- Perform any other store-related duties assigned by the Store Manager.
Key Skills & Competencies
- Valuable communication and customer-handling skills.
- Basic sales and product knowledge.
- Customer-focused approach.
- Teamwork and coordination.
- Basic numerical and billing skills.
- Ability to work in a fast-paced retail environment.
- Good problem-solving and interpersonal skills.
- Willingness to work in shifts, weekends, and during peak business periods.
Qualification & Experience
- Qualification: 12th.
📌 Stylist- SGS Mall Pune
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