Company Description nostringscouture is a New Delhi–based platform offering a curated selection of luxury traditional Indian couture for rent. The brand focuses on providing high-end outfits without the burden of storing, reselling, or managing long delivery timelines. It caters to fashion-forward individuals who enjoy experimenting with their style and prefer not to repeat looks for special occasions. nostringscouture blends an appreciation for slow fashion and couture with environmentally conscious practices.

The platform aims to deliver a celebrity-like experience while maximizing value and convenience for its customers.

Role Description nostringscouture is looking for an organised, proactive and customer-focused Store Manager to join our team.

This is a full time, in-store role combining customer interaction, order management and day-to-day operations. The role involves managing the complete order journey—from appointments, measurements and fittings to vendor coordination, payments, deliveries and returns.

KEY RESPONSIBILITIES

Customer & Store Coordination

- Attend to customers in-store and assist them throughout their order journey

Strong understanding of Indian occasion wear, including lehengas, anarkalis, shararas, sarees and other traditional silhouettes, with knowledge of their specific measurement, sizing and fitting requirements

Communicate professionally with customers in person, over calls and WhatsApp

Coordinate appointments, fittings, pickups, deliveries and returns

Provide timely order updates and ensure a smooth customer experience

Measurements & Fittings

Take accurate body measurements for garment sizing and alterations

Have a working understanding of Indian garment measurements, sizing,



fit and different silhouettes

Coordinate fittings and alterations with relevant teams/vendors

Maintain accurate customer measurement records

Order & Operations Management

Track orders from confirmation through delivery and return

Ensure garments are received, checked, prepared and dispatched on time

Proactively follow up on pending orders, timelines and operational issues

Maintain accurate order, inventory and delivery records

Maintain accurate and organized records using CRM and Excel/Google Sheets

Store Management

- Take ownership of the day-to-day functioning and presentation of the store
- Ensure garments are organised, correctly displayed and ready for appointments
- Maintain visibility of garment availability and inventory movement
- Plan appointments, trials and fittings efficiently
- Ensure smooth coordination between the store and wider operations team

WHO WE’RE LOOKING FOR

Prior experience in Indian fashion retail, store operations or a similar role preferred. Must have knowledge of Indian garments like Lehengas, Shararas, Anarkalis, Sarees etc

Educational background in Fashion, Retail, Business, Commerce or Hospitality is an advantage

Fluent in English, well-spoken and confident interacting with customers

Good understanding of Indian garment measurements, sizing and fit and ability to take accurate measurements

Comfortable using CRM software, Excel/Google Sheets and WhatsApp

Strong organisational, communication and time-management skills Excellent attention to detail and follow-through

Independent, proactive and comfortable taking ownership Able to multitask, manage priorities and resolve issues efficiently

- Role Type: Full-time | On-site
- Location: NCR
- Budget: 40-50K depending on experience

📌 Store Manager (New Delhi)
🏢 nostringscouture
📍 New Delhi