Store In-Charge Warehouse & Plant Logistics

Job TitleStore In-ChargeDivisionBagroda Industrial AreaDepartmentOperations / StoresWork LocationBhopal, Madhya PradeshEmploymentMarshall LogisticsReports ToOperations Experience15-20 years or as per business requirementMandatory QualificationGraduate / DiplomaPreferred QualificationMBA (SCM) / BE / Diploma in Logistics or OperationsSystemsSAP/ WMS / MS ExcelKey InterfacesCustomer / VECV, Production, PIV, Receipt, RQC, Sub-Assembly, Purchase, Suppliers, Transporters, 3PL team, Finance, HR, IT/WMS and SecurityTeam ScopeStore operators, supervisors and 3PL manpower

1. Job Purpose To lead and control end-to-end store and warehouse operations, ensuring uninterrupted material availability to the customer and production lines, accurate inventory and SAP transactions, secure and disciplined material handling, and compliance with customer and company procedures. The Store In-Charge is accountable for service delivery, customer satisfaction, manpower productivity, cost and process control, housekeeping, and continuous improvement across the assigned stores/warehouse operations.
2. Key Roles & Responsibilities A.

Store

Operations,Review & Parts Availability

- Lead daily Parts-shortage review with customer, production, PIV, receipt and warehouse teams; publish priorities, owners and closure timelines.
- Ensure availability and timely supply of the right part, quantity and sequence at the required point of use to prevent production/line stoppage.
- Monitor daily parts dispatches, picking, staging, loading and delivery performance; resolve delays and discrepancies.
- Ensure adherence to customer call-off and material supply processes, including 2-Bin and JIS processes wherever applicable.
- Review critical, ageing, non-moving, excess, short and blocked inventory; develop action plans with concerned stakeholders.
- Coordinate contingency and recovery plans for urgent shortages, vehicle delays, system issues and unexpected production changes.

B. Inbound, Receipt, Put-Away &

• Documentation

- Outbound material unloading, physical receipt verification, quantity/part/condition checks and discrepancy reporting.
- Ensure timely and accurate GE/GR documentation and SAP/WMS receipt transactions as per approved process.
- Ensure systematic put-away, bin allocation, location labelling, location updation, segregation and FIFO adherence wherever applicable.
- Ensure materials are stored as per defined layout, product characteristics, handling instructions and customer requirements.
- Monitor pending receipts, unposted GRs, unprocessed documents, put-away ageing and receipt-to-stock turnaround time.

C.

Inventory

Management &

• Stock Accuracy

- Own inventory accuracy for the assigned store, including physical stock, SAP/WMS balances, bin/location accuracy and traceability.
- Plan and monitor cycle counts, periodic stock verification and location audits; investigate and close variances with documented approvals.
- Review negative stock, stock mismatch, excess/shortage, ageing, obsolete, damaged and blocked stock; drive root-cause analysis and corrective action.
- Ensure no material is moved, issued,



adjusted or scrapped without the required documentation and authorization.
- Maintain stock reconciliation and audit records; coordinate with customer/PIV/Finance for verification and sign-off as required.
- Drive FIFO and appropriate material preservation, identification, stacking and storage practices.

D. SAP MM / WMS &

• Material Transactions

- Ensure correct and timely SAP MM and WMS transactions for goods receipt, goods issue, stock transfer, inventory adjustments and other authorized movements.
- Monitor and validate 311 movement postings, ensuring the physical movement, system entry, supporting document and authorization are aligned.
- Ensure timely ROP and consumable posting in SAP as per approved reorder point, consumption and issue process.
- Monitor open/pending transactions, unposted documents, incorrect postings and system-versus-physical mismatches; ensure timely resolution.
- Ensure user discipline, transaction accuracy and compliance with defined system access and authorization controls.
- Coordinate with IT/WMS teams for master data, storage-bin mapping, user access, system issues, testing and process improvements.

E.

Customer

Call-Off, Line Feeding &

• Service Delivery

- Ensure daily adherence to customer call-off and replenishment schedules, including 2-Bin and JIS/JIT supply requirements applicable to the operation.
- Monitor line-feeding frequency, replenishment triggers, delivery windows, sequence and quantity accuracy.
- Maintain regular coordination with customer representatives and internal production teams to understand priorities, concerns and upcoming requirements.
- Track customer complaints, missed supplies, shortages and service deviations; lead immediate containment, root-cause analysis and corrective/preventive action.
- Ensure customer satisfaction and strengthen engagement with existing customers through proactive communication, responsiveness, service reviews and closure of commitments.
- Identify opportunities to improve service levels, operational reliability and customer engagement; escalate potential business risks or additional customer requirements.

F.

Supplier

Empty / Returnable Packaging Management

- Own supplier empty-container, trolley and returnable packaging management, including identification, segregation, storage, availability and return.
- Coordinate with suppliers, transporters, VMI and customer teams for timely movement and reconciliation of empties.
- Monitor empty packaging ageing, shortage, damage, loss and turnaround time; initiate corrective action and escalation.
- Ensure empty containers/trolleys are stored in designated locations and do not obstruct material flow, aisles or emergency access.

G. Rejection, Damage &

• Control

- Ensure rejected, damaged, obsolete and scrap materials are identified, labelled and segregated from usable stock.




- Control movement to the rejection with proper documentation, approval, quantity verification and system posting.
- Maintain rejection and scrap registers, supporting records and reconciliation with customer/quality/finance teams.
- Prevent unauthorized disposal, mixing of rejected and valuable material, pilferage and loss of traceability.
- Coordinate with RQC/Quality and customer teams for disposition, return, rework or scrap decisions.

H. 3PL Manpower &

• Team Management

- Plan, deploy and monitor 3PL manpower based on workload, shift requirements, customer demand and approved staffing norms.
- Ensure daily attendance, shift allocation, skill availability, productivity, discipline and adequate backup for absenteeism.
- Conduct shift-start meetings and communicate production priorities, shortage alerts, safety instructions and work allocation.
- Monitor contractor manpower performance, adherence to SOPs, PPE and site discipline; coordinate with the 3PL agency and HR for gaps.
- Identify training needs and ensure operators are trained in material identification, handling, SAP/WMS processes, 2-Bin/JIS/JIT, 5S and safety.
- Review manpower productivity, overtime, deployment efficiency and service quality; recommend optimization without compromising safety or service.

I. Compliance, Safety, 5S, Housekeeping &

• Layout

- Maintain a compliance tracker covering customer requirements, SOPs, statutory/site rules, audits, documentation and corrective-action closure.
- Lead regular 5S and cleanliness audits; ensure timely closure of observations and sustainment of standards.
- Ensure store layout adherence, location discipline, aisle clearance, visual management, material identification, safe stacking and defined storage zones.
- Ensure PPE compliance and safe use of material-handling equipment; monitor safe loading/unloading, pedestrian routes and traffic controls.
- Conduct routine safety inspections; report unsafe acts/conditions, near misses, incidents, spillages and equipment defects immediately.
- Ensure fire exits, emergency equipment and access routes remain unobstructed; coordinate safety corrective actions with EHS.

J. MIS, Audit, Cost Control &

• Continuous Improvement

- Publish accurate daily/shift/monthly MIS covering receipts, GR, put-away, inventory, shortages, line feeding, dispatches, 311 movements, ROP/consumables, empties, rejection/scrap, manpower and compliance.
- Maintain operational dashboards, ageing reports, shortage trackers, stock variance reports, 5S scores and customer issue/action trackers.
- Prepare the store for internal, customer and statutory audits; ensure records and evidence are available and observations are closed within agreed timelines.
- Monitor operational costs, manpower utilization, packaging loss, material damage, re-handling and avoidable process waste.
- Lead root-cause analysis and corrective/preventive actions for recurring issues; implement standardization and process improvements.
- Drive productivity, space utilization, inventory control and service improvement initiatives in coordination with the Operations Head.

__ Marshall Logistics | Operations | Store In-Charge Warehouse &

• Plant Logistics

📌 Store Manager (Bhopal)
🏢 Marshall Logistics
📍 Bhopal