Store Manager — Luxury Retail

BRAND: Namrata Joshipura

We are seeking an accomplished Store Manager to lead our high-end retail location at Emporio (New Delhi, Vasant Kunj), deliver an exceptional client experience, and drive profitable growth.

This role is ideal for a polished, commercially minded leader who understands luxury service, develops high-performing teams, and takes pride in creating an impeccable store environment.

Key Responsibilities

- Lead daily store operations while upholding the highest standards of service, presentation, and professionalism.
- Build lasting client relationships through personalized service, thoughtful follow-up, and clienteling initiatives.
- Achieve sales, profitability, conversion, and customer-retention goals.
- Set clear performance expectations and provide regular feedback, training, and development.
- Use sales and customer insights to identify opportunities and implement effective action plans.
- Maintain elevated visual-merchandising and brand-presentation standards.
- Resolve client concerns with discretion,



sound judgment, and a solutions-oriented approach.

Qualifications

- Five or more years of retail experience, including at least three years in a leadership role.
- Experience in a fashion design house selling Women's Garments priced above Rs 50K.
- Demonstrated success in exceeding sales targets and leading high-performing teams.
- Strong clienteling, relationship-building, and business-development skills.
- Excellent communication, organization, and problem-solving abilities.
- Refined professional presence and a genuine passion for exceptional service.
- Ability to work 6 days per week.

What We Offer

- Market-competitive salary and performance-based incentives.
- A collaborative environment centered on craftsmanship, service, and excellence.

Employment type: Full-time

Reports to: Retail Merchandising Manager

Location: Emporio Mall, Vasant Kunj

Compensation: Based on Experience.

📌 Store Manager — Luxury Retail (Noida)
🏢 Namrata Joshipura
📍 Noida