Job Title

Senior Global HR Specialist(6 months FTC)

Job Summary

This is a 6-month fixed-term role focused on HR transformation projects. You ll move our HR knowledge from OneNote into ServiceNow and test it thoroughly. You ll also support the rollout of current HR systems. You need to be productive from week one and take full ownership of what you deliver.

Role in the Team

You ll join People Services, part of People Excellence at IG, supporting 3,000+ colleagues across the globe.

What youll do

- Migrate HR knowledge from OneNote to ServiceNow, recreating each item accurately, in the right structure, and in clear language for employees and managers and HR
- Review the existing content as you migrate it, and flag outdated, incomplete, or conflicting procedures with a proposed fix
- Test every recreated knowledge item end to end, covering accuracy, completeness, navigation, and search. Log and track defects through to retest and sign-off
- Keep a clear record of migration status and testing results, and report progress and risks to your manager regularly
- Support the implementation of new HR systems, including test preparation, test execution, issue logging, and user acceptance testing
- Work with HR specialists, subject matter experts, and system owners across India, Poland, and the UK to validate content and resolve issues.

What youll need

- You work out what to do when something doesn t fit. Source documents are often incomplete or inconsistent. When you hit a gap, you work out the right answer with the relevant expert or escalate with your analysis and a proposed solution.



You never skip an item or carry it over unchecked.
- You own the outcome. You deliver your workstream to the agreed deadline and sign it off with evidence. If something is unowned, blocked, or at risk, you pick it up or raise it immediately.
- You flag risks early. If a deadline is at risk, you say so straight away and propose an alternative.
- You test like the end user. You ask whether a colleague with no HR background could follow the content and get the right answer, and you fix it if they couldn t.

Essential

- 4+ years of hands-on HR operations or HR shared services experience, ideally in a multi-country environment
- Hands-on experience with ServiceNow, Salesforce, or a similar case management or knowledge platform
- Hands-on experience with Workday or SuccessFactors
- Experience in testing or quality assurance, such as test cases, UAT, defect logging, or retesting
- Strong written English (C1), with the ability to turn complex procedures into clear employee-facing content
- Proven track record of working independently from incomplete or ambiguous inputs.

Nice to have

- Experience building or maintaining a knowledge base or self-service content
- Experience with an HR system implementation or migration
- Experience supporting APAC or EMEA HR processes
- Experience in audits or documentation reviews.

Number of openings 1

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr Global HR Specialist (Bengaluru)
🏢 Ig Group
📍 Bengaluru