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Network Engineer - IT Operations & Infrastructure

Purpose of Role

Perform daily network operations, troubleshooting, configuration and implementation activities to support ODC/DC/Customer connectivity.

Key Responsibilities

Handle incidents and perform device health checks on Cisco switches (Catalyst, Nexus) and Fortinet firewalls (FortiGate).

Implement configuration changes: port configurations, VLAN assignments, firewall policy deployments, IPSec VPNs, QoS, NAT policies.

Provide firewall policy deployment & VPN support (site-to-site/remote access).

Monitor network and perform preventive maintenance; escalate as per L1 procedure.

Backup configurations and coordinate change implementations with field operations.





Work with service providers (ISP/MPLS carriers) for bandwidth provisioning, fault escalations, and WAN links.

Maintain and update network documentation and runbooks.

Required Experience & Skills:

2-4 years of experience with Cisco switching/routing, Fortinet firewall administration, and core TCP/IP networking.

Familiar with configuration backup tools and L2/L3 troubleshooting (ping, traceroute, log analysis).

Working knowledge of ISP coordination and MPLS/IP architectures.

Preferred Certifications & Qualifications:

CCNA (Cisco Certified Network Associate)

Fortinet Network Security Associate

ITIL Foundation

Competencies

Good communication skills

Collaborative approach

Troubleshooting mindset

Maintaining SLA commitments

Reporting Relationships

Reports to Network Team Lead; collaborates with Server Engineers and support teams.

📌 Sr Engineer - IT Operations & Infrastructure (Pune)
🏢 Tata Communications
📍 Pune