Job Summary

Support daily operations of server, virtualization (VMware/KVM), storage (HPE SAN), backup and monitoring platforms to ensure optimum availability, performance and security.

Key Responsibilities

- Provision VMs (VMware ESXi/vSphere) and deploy recent physical and virtual servers (Windows Server and Linux).

- Perform daily server health checks, patch implementation, preventive maintenance, and storage allocation (HPE SAN, MSA).

- Monitor backup jobs and validate recovery actions as necessary.

- Maintain system documentation, update runbooks, and configuration records in ITSM tools.

- Support monitoring platforms like Zabbix; escalate and collaborate with Level 2/3 support as needed.

- Handle Tier 1/2 incidents, troubleshoot hardware/software faults, maintain SLA compliance.

- Coordinate with OEM (HPE) for hardware support and VMware for licensing/upgrades.

- Support implementation of changes and OS virtualization upgrades.

Required Experience &

- Skills

- 3-5 years in server infrastructure support, virtualization (VMware), HPE blade/SAN/storage systems
- Windows and Linux administration.

- Strong understanding of TCP/IP networking fundamentals, storage concepts (SAN/LUN).

- Experience with monitoring tools (Zabbix, Nagios)



and backup solutions (Veeam, Commvault or similar).

- Familiarity with patch management, server hardening and vulnerability remediation.

Preferred Certifications &

- Qualifications

- VMware VCP

- HPE DCAE or Infrastructure Certs

- Microsoft Certified: Windows Server

- Red Hat Certified Engineer/Administrator

- ITIL Foundation

Competencies

- Excellent verbal and written communication

- Ability to work in 24x7 shift model

- Strong problem-solving and analytical skills

- Teamwork and cross-functional collaboration

Reporting Relationships

Reports to IT Operations Manager; works with Network Engineers and Senior Engineers.

Role: System Administrator / Engineer,

Industry Type: Telecom / ISP,

Department: Engineering - Hardware &

- Networks,

Employment Type: Full Time, Permanent

Role Category: IT Network

Education

UG: Any Graduate

PG: Any Postgraduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills administration analytical skillsbackup solutionscommvaultcompliancedaily operationsesxihardware supportinfrastructure supportip networkingit operationsitsmitsm toolslinuxlinux administrationmaintenancemonitoring tools

📌 Sr Engineer - IT Operations & Infrastructure (Pune)
🏢 Tata Communications
📍 Pune