Work Days: Monday to Saturday The Role: As an Academy Operations Associate, you will play a key role in supporting our operations, focusing on administrative tasks, data management, and client communication. Your contribution will be vital in maintaining efficient processes and ensuring client satisfaction, especially during peak operational periods.

What You Will Do

Attendance Tracking: Maintain and track daily attendance records for coaches and players.

Database Management: Maintain and segregate databases for all inquiries and leads.

Client Inquiry Assistance: Assist with client inquiries, ensuring all queries are addressed.

Customer Support: Manage customer complaints and requests, particularly for our active client base of over 230 clients.

Operational Support: Provide versatile support for various tasks, especially during month-end and the first 10 days of each month, assisting with registration closures and existing month-end activities.

Who Are You





You are highly organized and detail-oriented.

You possess strong communication and interpersonal skills.

You are proficient in data entry and basic administrative tasks.

You can work independently and collaboratively in a fast-paced environment.

You are eager to learn and contribute to a dynamic sports workplace.

Role: Operations - Other,

Industry Type: Sports / Leisure & Recreation,

Department: Customer Success, Service & Operations,

Employment Type: Full Time, Permanent

Role Category: Operations

Education

UG: Any Graduate

PG: Any Postgraduate

Doctorate: Doctorate Not Required

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Academy Operations client satisfactionAttendance TrackingDatabase ManagementOperational Support

📌 Sports Academy Operations Professional (Mumbai)
🏢 Padel Park
📍 Mumbai