Company Description Dhyavey Wellness is India’s largest wellness spa brand, with more than 10 premium spas across the country and over a decade of experience in rejuvenating guests’ lives. The brand designs wellness experiences inspired by the balance of the five elements—Prithvi, Jal, Agni, Vaayu, Akaash—creating serene sanctuaries for relaxation and healing. Skilled spa professionals deliver well-researched therapies that aim to alleviate pain, reduce stress, and help guests “live better – live more – do more.” Dhyavey Wellness is committed to high-quality, effective treatments in spaces that evoke balance, purity, and serenity.

Team members share a strong passion for guest wellbeing and serve as ambassadors for making self-care a priority.

Role Description The Spa Supervisor is a full-time, on-site role based at the Dhyavey Wellness spa in Bharuch. This position oversees daily spa operations, including managing staff schedules, monitoring service quality, and ensuring that all treatments and services are delivered according to brand standards.

The Spa

Supervisor supports front desk and reception activities, such as guest check-in, appointment coordination, and payment processing, while maintaining a welcoming and skilled environment. The role includes guiding and coaching spa team members, organizing training sessions,



and fostering a culture of guest-centric service.

The Spa

Supervisor also handles guest feedback, resolves issues promptly, and collaborates with management on operational improvements, product recommendations, and promotional activities.

Qualifications

- Strong supervisory skills, including team coordination, performance monitoring, and the ability to lead by example.
- Excellent customer service and communication skills to interact with guests and team members in a professional, courteous manner.
- Experience in receptionist duties such as managing bookings, handling inquiries, and operating POS and scheduling systems.
- Ability to train and mentor staff, support onboarding, and reinforce service standards and protocols.
- Previous experience in spa, wellness, hospitality, or related customer-facing environments is preferred.
- Good organizational and time-management abilities, with attention to detail in maintaining cleanliness, ambience, and safety standards.
- Comfort working flexible hours, including weekends and holidays, based on spa operational needs.
- Basic computer literacy and familiarity with appointment or CRM software are beneficial.
- Relevant certification or diploma in spa management, hospitality, or wellness practices is an advantage.

📌 Spa Supervisor (Bharuch)
🏢 Dhyavey Wellness
📍 Bharuch