Sakii Wellness is a newly opened, women-only wellness sanctuary in R.S. Puram offering massage, facials, hair rituals, body wraps and bridal packages. We're building a calm, high-care experience and need a manager to help set it up and run it.
The Role
- Run daily operations: front desk, appointments, room readiness, hygiene and guest experience
- Plan therapist schedules and manage the team
- Handle client consultations, feedback and complaints with care
- Manage billing, invoices, payments and daily sales reports
- Track inventory and consumables (oils, scrubs, linen, products) and place orders
- Make sure client forms, consent and privacy practices are followed
- Support marketing, packages and bridal bookings
- Build SOPs and systems as the business grows
What we're looking for
- Experience managing a salon, spa or wellness clinic (required)
- Experience working with a newly established or early-stage business (strongly preferred)
- Someone who takes initiative and pitches in outside their when needed, whether that's stepping in at reception, fixing a process or solving a problem before it's raised
- Strong people skills, with a warm and qualified manner
- Good Tamil and English communication
- Comfort with basic billing, spreadsheets and WhatsApp-based coordination