About the Company The Bali Spa & Wellness offers premium wellness experiences with authentic Balinese therapies, relaxing massages and specialized spa treatments in a luxurious environment.
Key Responsibilities
- Manage daily spa operations and ensure smooth outlet functioning.
- Lead, train and supervise spa therapists and front-office staff.
- Drive sales, revenue growth and customer retention.
- Ensure excellent guest experience and customer satisfaction.
- Handle appointments, billing, memberships and customer enquiries.
- Monitor staff attendance, grooming, hygiene and service standards.
- Manage inventory, consumables and daily operational expenses.
- Achieve monthly revenue and business targets.
- Handle customer feedback and resolve complaints professionally.
- Maintain spa ambience,
cleanliness and premium service standards.
Requirements
- 2–5 years of experience in spa, salon, hospitality or wellness management.
- Solid leadership, communication and team management skills.
- Good sales, customer service and operational management abilities.
- Ability to handle targets and manage a team independently.
- Professional attitude and customer-oriented approach.
Preferred Candidate Someone who can independently manage an individual spa outlet, lead the team, increase revenue and maintain high customer service standards.
Apply Now: Join The Bali Spa & Wellness and grow with us!