Job highlights

- Degree in Computer Science or Engineering with 12+ years in software development and 5+ years leading SRE teams; expertise in AWS, monitoring, and observability tools

- Lead SRE best practices, define SLIs/SLOs, manage incident response, implement self-healing systems, and collaborate with development teams to ensure reliability and performance

Responsibilities

- Leadership & Strategy

- Define and implement SRE best practices across the organization.

- Proven expertise in production support, engineering, disaster recovery (DCR), automation, and cloud operations

- Mentor and guide a team of SREs, fostering growth

- Collaborate with senior stakeholders to align reliability goals with business objectives.

- Reliability & Performance

- Establish SLIs, SLOs, and SLAs for critical services and ensure adherence.

- Drive initiatives to improve system and reduce operational toil.

- Excellent in designing systems that detect and remediate issues without manual intervention - Self Healing systems, Runbook automation

- Exposure to tools like Gremlin, Chaos Monkey, AWS FIS to simulate outages and improve fault tolerance

- Incident Management

- Act as the primary point of escalation for critical production issues and lead major incident response, root cause analysis, and postmortems.

- Perform detailed post-incident investigations to identify underlying causes. Document findings and share learnings to prevent recurrence.





- Implement preventive measures and continuous improvement processes.

- Observability

- Champion monitoring, logging, and alerting strategies using tools like Prometheus, Grafana, ELK, and AWS CloudWatch.

- Build real-time dashboards to visualize system health and reliability metrics.

- Configure intelligent alerting based on anomaly detection and thresholds.

- Combine metrics, logs, and traces to enable root cause analysis and reduce Mean Time to Resolution (MTTR).

- Knowledge of AIOps or ML-based anomaly detection for proactive reliability management.

- Collaboration

- Work closely with development teams to integrate reliability into application design and deployment

- Promote a culture of shared responsibility for uptime and performance across engineering teams.

Qualifications

- Qualified with a degree in B.Sc. in Computer Science, MCA in Computer Science, Bachelor of Technology in Engineering, or higher

- Hands on technologist with minimum 12 years of experience working in software development with at least 5 years of experience leading an SRE team currently

- Deep expertise with various AWS services. Advanced knowledge of monitoring and observability tools.

- Proven track record of building secure, mission-critical, high-volume transaction web-based software systems, in regulated environments (finance and insurance industries).

📌 Site Reliability Engineering Lead (Hyderabad)
🏢 Experian
📍 Hyderabad