Role & responsibilities

1. Provide production support and ensure high availability of business-critical applications and services.

2. Monitor systems, applications, and cloud infrastructure using observability and monitoring tools.

3. Develop automation and operational scripts using Python to reduce manual efforts and improve reliability.

4. Troubleshoot application, database, and infrastructure issues and resolve incidents within SLA timelines.

5. Perform Root Cause Analysis (RCA) and implement preventive measures for recurring issues.

6. Manage Linux/Unix environments and support deployment, release, and maintenance activities.

7. Collaborate with Development, DevOps, Cloud, and Infrastructure teams to improve system stability.

8. Configure alerts, dashboards, and monitoring solutions for proactive issue detection.

9.



Support CI/CD pipelines and automate operational processes wherever possible.

10. Participate in on-call rotations and ensure adherence to SRE best practices, SLAs, and operational standards.

Key Skills

- Python Scripting &
- Automation

- Site Reliability Engineering (SRE)

- Production Support &

- Incident Management

- Linux/Unix Administration

- AWS/Azure Cloud Services

- Monitoring Tools (Splunk, Grafana, Prometheus, Datadog)

- CI/CD (Jenkins, GitHub, GitLab, Azure DevOps)

- SQL &

- Database Troubleshooting

- Docker &

- Kubernetes

- Root Cause Analysis (RCA) and Problem Management

📌 Site Reliability Engineer+Python+Support (Hyderabad)
🏢 Infosys
📍 Hyderabad