Roles and Responsibilities

- Manage client relationships through effective communication, ensuring high levels of satisfaction and retention.

- Coordinate with clients to understand their needs and expectations, providing tailored solutions for successful project delivery.

- Develop strong understanding of clients' business goals, objectives, and challenges to deliver customized services that meet their requirements.

- Ensure timely resolution of client issues, escalating complex problems when necessary while maintaining open lines of communication.

- Collaborate with internal teams to ensure seamless execution of projects from initiation to completion.

Desired Candidate Profile

- 2-7 years of experience in Client Account Management or related field (e.g., Customer Relationship).

- Diploma holder in relevant discipline (Mechanical Engineering or ITI) with excellent knowledge of industrial equipment/machinery industry trends.

- Proven track record of building robust client relationships through exceptional service delivery.

📌 Site Engineer (Kolkata)
🏢 Aditya Drier tech
📍 Kolkata