Key Roles and Responsibilities

- Customer Greeting &
- Welcome:

Warmly greet all walk-in visitors, guests, and clients upon arrival, and project a polite, professional, and hospitable demeanor.

- Floor Coordination &

- Guidance:

Inquire about the customer's needs and direct them to the appropriate jewellery section (e.g., gold, diamond, silver, or customer service), or connect them with a specific sales consultant.

- Call &

- Communication Handling:

Answer, screen, and route incoming multi-line telephone calls, take accurate messages, and handle general inquiries via phone, email, or digital platforms.

- Database &

- Visitor Management:

Maintain visitor logs, collect basic customer contact information, and update digital or physical customer databases.





- Front Desk Upkeep &

- Security:

Keep the reception and waiting areas clean, tidy, and presentable at all times, while observing basic security and visitor-monitoring protocols.

- Customer Support &

- Query Resolution:

Assist with minor customer service requests, manage initial feedback or complaints, and ensure a smooth flow during peak shopping hours or festive rushes. [1]

Pay: ₹10,000.00 - ₹24,000.00 per month

Advantages

- Food provided

- Health insurance

- Leave encashment

- Provident Fund

Work Location: In person

📌 Showroom Receptionist (Theni)
🏢 Sree akhilas value creation private
📍 Theni