- ServiceNow CSA and CIS-ITSM certified with strong enterprise platform architecture and integration experience
- Own technical design and sign-off, govern integration patterns, assess platform performance, mentor team, manage technical debt, and represent squad in architecture forums
Job Summary
ServiceNow Technical Architect - Platform.
Exp: 6-12 yr.
Location: Hyderabad.
: Owns technical design integrity for the squad's build, ensuring every change is consistent with Centrica's CSDM model, integration standards and upgrade path. This is a broad platform architecture role rather than a domain specialism - it covers Core Platform, ITSM and SPM, where the architectural demands are generalist rather than product specific.
Responsibilities
Key Responsibilities
- Own design review and technical sign off for all squad deliverables. Maintain alignment to Centrica's CSDM data model.
- Design and govern integration patterns via Integration Hub and related APIs; assess upgrade impact.
- Assess platform performance implications of proposed changes.
- Mentor developers and testers on platform standards and technical best practice.
- Own the squad's technical debt register and remediation plan.
- Represent the squad at architecture review boards and cross squad design forums.
- Maintain technical documentation.
- Design decisions for audit and handover purposes.
Must Have Skills & Experience
- ServiceNow Certified System Administrator (CSA)
- At least one relevant Certified Implementation Specialist (CIS) qualification, e.g. CIS-ITSM
- Strong enterprise platform architecture background, ideally including CMDB/CSDM design