Job highlights

- Proficient English language skills,both written and spoken
- Experience in Field Service or Service Delivery related roles
- Commitment to providing the best possible service experience for our customers. .
- Plan and coordinate Field Service jobs and projects, ensuring quality job preparations and completion within agreed timelines and budget.
- Act as the point of contact for customers throughout work orders, ensuring high-quality service and customer satisfaction.
- Follow up and report work order statuses to customers and stakeholders.
- Continuously update tools used for Field Service management and reporting.
- Ensure timely invoicing of work orders and adherence to local requirements, site procedures, and Wrtsil Quality, Health, Safety, and Environmental guidelines.
- Provide input to the development of HSE processes, tools, competencies,



and ways of working to secure stakeholder satisfaction and targets.

Job Requirements
- Experience in Field Service or Service Delivery related roles.
- General knowledge of OOEM and Wrtsil products, and understanding of technical terminology is beneficial.
- Team-player mindset, promoting collaboration and building robust stakeholder relationships.
- Interest in working with different systems, adaptability, and enthusiasm to learn.
- Excellent interpersonal and communication skills.
- Proactive and structured approach to work, with solid drive and self-direction.
- Proficient English language skills, both written and spoken.
- Commitment to providing the best possible service experience for our customers.

📌 Services & Logistics Co-ordinator (Mumbai)
🏢 Wärtsilä
📍 Mumbai