Job Summary

ServiceNow Developer - SAM (License Engine). Builds and configures platform capability against approved designs. The highest volume, most commoditised role in the model, and the clearest GCC investment case of any role here. Exposure to SAM Pro scripting and license engine customisation.

Responsibilities

- Build scripted and flow-based ServiceNow configuration against approved designs.

- Develop Integration Hub spokes.

- API integrations.

- Author and maintain ATF test coverage for delivered work.

- Participate in code/configuration review.

- Uphold platform hygiene standards.

- Estimate and commit to backlog items in sprint planning.

- Support defect triage and resolution within the squad.

- Contribute to technical documentation for delivered features.

- Configure SAM Pro license engine customisations.

- Build and maintain reconciliation logic between SAM Pro and CMDB.





- Support audit readiness data checks under architect direction.

Must Have Skills & Experience

- Robust Glide API scripting ability

- Flow Designer and Integration Hub experience

- App Engine Studio familiarity

- ATF test authoring experience

- Comfortable working to a defined technical design and coding standard

- Enterprise ServiceNow delivery experience (not sandbox/training-only)

- SAM Pro scripting exposure

- Basic comfort reading software licensing terms

Good To Have Skills

- Prior involvement in a license reconciliation or true up exercise

Skills

- JavaScript

- RESTful APIs

- Agile

- License Management

- ServiceNow

- Glide API scripting

- Flow Designer

- Integration Hub

- ATF test authoring

📌 ServiceNow Developer - SAM (License Engine) (Hyderabad)
🏢 CGI Information Systems and Management Consultants
📍 Hyderabad