Job highlights

- Mandatory / Required Skills .

- Experience: 6-10 Years

JOB ID: QT-SNB-11-423

Experience: 6-10 Years

Mandatory / Required Skills

- Customer Service Management (CSM)

- Case Management and Case Routing

- Customer and Partner Portals

- Customer Accounts and Contacts

- Advanced Work Assignment

- Flow Designer, JavaScript and GlideScript

- Service Portal, UI Builder and REST/SOAP APIs

Roles & Responsibilities

- Configure and customize CSM applications.

- Develop customer service workflows.

- Configure case management and assignment rules.

- Build customer and partner self-service portals.

- Integrate CRM and external applications.

- Automate customer support processes.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 ServiceNow CSM Developer / Consultant (Nagpur)
🏢 Qloron Technology
📍 Nagpur