- IT Service Desk role for healthcare project. Should have minimum 18 months of International Call taking experience
• Associate should be well versed with typical IT Service Desk tasks, including handling user issues over phone, email & tickets.
- Should be familiar with Password Reset, Citrix, Outlook, Network, VPN, Internet troubleshooting techniques with usage on ServiceNow tool.
- Should be willing to work in a 24x7 work setting (Only US shifts). Offs will be rotational.
- Excellent communication is a must as client is very conscious on Softskills.
📌 ServiceDesk - Voice Support (Chennai)
🏢 Trigent Software
📍 Chennai
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