Service Executive - AV Solutions Location: Chennai

Job Type: Permanent

Job Ref: 142058

Published: about 17 hours ago

Contact Name: Vaneeta Kanojia

Contact Email: [email protected]

Service Executive role with a leading integrated audio-visual solutions provider, focused on post-sales service delivery, AMC revenue generation, and service partner coordination.

Your Future Employer: A leading integrated audio-visual solutions provider serving clients across India. Designs smart AV solutions for boardrooms, auditoriums, and training rooms across sectors.

Responsibilities:

1. Drive AMC sales and renewals, and support contract execution to generate service revenue.
2. Provide timely technical support to end customers to ensure service quality and satisfaction.
3. Monitor dealer/ASP technician performance and escalate issues as required.
4. Manage inventory of spares and consumables, and ensure defective parts are repaired or replaced on time.
5. Prepare monthly performance and service reports, and support customer relationship initiatives.

Requirements:

1. Diploma or Degree in Electronics & Telecommunication Engineering or Electrical Engineering.
2. Minimum 2 years of relevant experience in AV service or technical support.
3. Good analytical and troubleshooting skills with a customer-centric, problem-solving mindset.
4. Solid communication and interpersonal skills, with the ability to follow structured processes and documentation.
5. Sound knowledge of AV products and service workflows; ASP management or vendor coordination experience preferred.





What's in it for you? Work with cutting-edge AV technology and global partnerships, collaborate across teams, and play a key role in service revenue growth and long-term customer engagement.

Reach Us If you feel this opportunity is well aligned with your career progression plans, please feel free to reach me with your updated profile at [email protected] for a confidential discussion on role.

Disclaimer Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status.

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Keywords AV Service, Audio Visual, AMC, Annual Maintenance Contract, Service Executive, Technical Support, Post-Sales Support, ASP Management, Vendor Coordination, Spares Management, Video Conferencing, Customer Support, Troubleshooting

📌 Service Executive AV Solutions Audio Visual Industry 2+ Years (India)
🏢 Crescendo Global
📍 India