- Ensure timely closure of service tickets / complaints . Support remote troubleshooting when required .
- Preferred Skills: Experience in field service / site work .
- Willingness to travel frequently
We are looking for a Service Engineer responsible for installation, commissioning, maintenance, and troubleshooting of solar panel cleaning robots at customer sites. The role requires robust technical skills and the ability to handle on-site challenges while ensuring customer satisfaction.
Key Responsibilities:
Perform installation and commissioning of solar cleaning robots at site
Handle preventive maintenance (PM) and breakdown maintenance (BM)
Diagnose and resolve mechanical and electrical issues
Ensure proper robot performance and functionality
Coordinate with design, production, and support teams for issue resolution
Provide in office training to customer/operator teams
Maintain service reports, logs, and documentation
Ensure timely closure of service tickets/complaints
Support remote troubleshooting when required
Ensure adherence to safety standards at site
Required Skills:
Knowledge of mechanical and basic electrical systems
Hands-on experience in installation and troubleshooting
Understanding of motors, sensors, wiring, and control systems
Ability to read technical drawings and wiring diagrams
Good problem-solving skills
Strong communication and customer handling skills
Preferred Skills:
Experience in field service / site work
Exposure to robotics / automation / solar industry
Basic knowledge of PLC or controllers (added advantage)
Willingness to travel frequently
Disclaimer: The job location mentioned in this description is based on publicly available information or company headquarters. Candidates are advised to verify the exact job location directly with the employer before applying.
📌 Service Engineer (Surat)
🏢 KP GROUP
📍 Surat
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