Service Engineer (Gurugram)

Service Engineer (Gurugram)

13 Nov
|
Delight HR
|
Gurugram

13 Nov

Delight HR

Gurugram

Job highlights

- Diploma/B.E./B.Tech in Electrical/Electronics with 2-5 years servicing battery chargers, UPS, inverters, or EV charging stations

- Install, commission, service, and maintain battery chargers; diagnose and troubleshoot issues; provide technical support and customer training

Key Responsibilities:

1. Installation &
- Commissioning

- Install and commission battery chargers (AC/DC chargers, forklift chargers, EV on-board/off-board chargers) at customer sites.

- Perform pre-installation checks, wiring, and configuration.

1. Service &
- Maintenance

- Carry out preventive and corrective maintenance.

- Diagnose and troubleshoot electrical, electronic, and software-related issues.

- Replace defective parts, PCBs, and modules.

1. Technical Support

- Provide in office and remote technical support to customers.

- Assist in calibration, firmware upgrades, and testing.

- Maintain service records and generate reports.

1. Customer Interaction

- Educate customers on charger operation, safety, and best practices.

- Handle service escalations and ensure timely resolution.

- Support warranty and AMC (Annual Maintenance Contract) service calls.

1. Documentation &
- Reporting

- Prepare service reports, failure analysis, and root-cause analysis.





- Maintain inventory of spare parts and tools.

- Ensure compliance with company service policies.

Key Skills &

- Competencies:

- Strong knowledge of power electronics, SMPS, battery chargers, and electrical systems.

- Hands-on experience with testing tools: multimeter, CRO, clamp meter, insulation tester.

- Ability to read circuit diagrams, wiring diagrams, and technical manuals.

- Problem-solving and analytical skills.

- Good communication and customer handling skills.

- Willingness to travel extensively for service assignments.

Qualifications &

- Experience:

- Diploma / B.E. / B.Tech in Electrical / Electronics / Power Electronics / Mechatronics.

- 25 years of experience in servicing battery chargers, UPS, inverters, or EV charging stations (preferably from Exicom, Axiom, ).

- Knowledge of EV charging standards, IP67 chargers, and industrial safety practices is an added advantage.

Work Environment:

- Field-based role with frequent customer site visits.

- Exposure to industrial environments, warehouses, and EV charging stations.

- Requires adherence to safety protocols and EHS guidelines.

📌 Service Engineer (Gurugram)
🏢 Delight HR
📍 Gurugram

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