Job highlights

- ITI/Diploma in electrical/electronic/biomedical/instrumentation with knowledge of calibration (Temperature, pH, Humidity, Pressure, Vacuum, Gases) and clean room standards

- Install and demo equipment, attend service and calibration calls, escalate unresolved issues, manage stock and documentation, coordinate with customers, and generate revenue through AMC and spare sales

Responsibilities

- Perform installation of all equipment.

- Provide a demo for the installed product and inform about the pros and cons for its maintenance.

- Attend breakdown/service/calibration/lab-shifting calls.

- Escalate service complaints/repair issues to the reporting manager/HO if the issue is not resolved at the site.

- Follow up with HO/customers for PO/Invoice/Payment on a regular basis and update the Zonal Manager.

- Promote filters/other spares/recent equipment as per the customers' requirement in the lab.

- Send faulty spare to HO with the respective FIR.

- Maintain stock-in-hand list regularly and get it verified with HO/Zonal Manager regularly.





- Maintain a proper schedule to calibrate analyzers as per recommended intervals.

- Update yourself with complete knowledge of all the products.

- Coordinate with customers regarding issues with equipment or lab readiness for installation.

- Interact with customers regularly regarding service queries and requirements for spares, service support, etc.

- Send reports of jobs done to HO and the reporting manager on a daily basis.

- Generate revenue through AMC, service calls, calibration, and spare sales.

Desired Candidate Profile

- Candidates should be ready for intense traveling.

- Good communication skills in Hindi and the regional languages.

- Candidate should have knowledge about: Temperature, pH, Humidity, Pressure, Vacuum, Gases (CO2, O2), Humidity, Clean room calibration (DOP, VOC, particle count, etc.), Electrical, Pipette calibration.

- Knowledge of biology microscope, HVAC, autoclaves will be an added advantage.

- ITI/Diploma in electrical / electronic / Biomedical /Instrumentation.

📌 Service engineer - Chiller Referigeration (Vapi)
🏢 Sone India
📍 Vapi