13 Nov
|
Sone India
|
Hyderabad
13 Nov
Sone India
Hyderabad
Job highlights
- ITI/Diploma in electrical/electronic/biomedical/instrumentation with knowledge of temperature, pH, humidity, pressure, vacuum, gases, and calibration
- Install equipment, provide demos, attend breakdown/service/calibration calls, escalate unresolved issues, follow up on PO/invoice/payment, promote spares and current equipment, maintain stock and calibration schedules, coordinate with customers, and generate revenue through AMC and sales
Responsibilities
- Installation of all Equipment.
- Provide demo for the installed product and inform about pros and cons for maintenance of it.
- Attend Breakdown/Service/Calibration/Lab Shifting calls
- Escalate service complaints/repair issues to reporting manager/HO if the issue is not resolved at site
- Follow up with HO/Customers for PO/Invoice/Payment on regular basis update Zonal Manager
- Promote Filters/ other spares / new equipment as per the customers requirement in Lab
- Send faulty spare to HO with respective FIR
- Maintain stock in hand list regularly and get verified with HO/Zonal Manager regularly
- Maintain proper schedule to get analyzers calibrated as per recommended intervals
- Update yourself with complete knowledge of all the products
- Coordinate with customers regarding issues with equipment or Lab readiness for installation
- Interacting with customers on a regular basis related to service queries and requirement of spares, service support etc
- Send the reports of job done to HO and reporting manager on daily basis
- Generating revenue by way of AMC, Service calls, calibration and spare sales
Qualifications / Requirements
- Ready for intense traveling
- Knowledge of Hindi and the regional languages
- Knowledge about: temperature, pH, humidity, pressure, vacuum, gases (CO2, O2), humidity, clean room calib (dop, voc, particle count, etc)
- Electrical, pipette calibration, etc.
- Biology microscope, HVAC, autoclaves will be an added advantage
- ITI/ Diploma in electrical / electronic / Biomedical /Instrumentation
📌 Service engineer - Chiller Referigeration (Hyderabad)
🏢 Sone India
📍 Hyderabad